24/7 Service with Tenant Portals
Propertyware Tenant Portals software provide tenants instant access to their accounts anytime, anywhere. Save time, reduce paper waste and eliminate unnecessary headaches by offering tenants 24/7 access to powerful self-service tools.
Track and Record Conversations
Propertyware Tenant Portals allow your customers to communicate with your management staff from one centralized location that’s available to them from any web browser or Internet enabled smart phone. Both tenants and management staff will automatically be notified via email when new comments are added to a conversation stream.
Get Paid Faster
Tenants can check their balance, pay rent online by credit card or electronic check (ACH) all from the convenience of an internet connected desktop or mobile device. These online payments are completely integrated with Propertyware’s tenant ledger. Propertyware will even automatically notify tenants via email notification when their rent is past due!
Online Maintenance Requests
Propertyware allows you to deliver world-class customer service where tenants can submit maintenance requests (descriptions and photos), check their status and converse with management staff anytime, anywhere.
Share Documents Online
Save time chasing down documents to share with your tenants by simply publishing them in your secure Tenant Portal. Share everything from a copy of their signed lease agreement, letters, notices, and photos related to work orders. It’s simple, totally integrated and will save you time.